Terms & Conditions


  1. Detailed description of goods and/or services
  • Goods and/or services provided by Relax Collection as a business are in the online retail industry that Homeware items. 
  1. Delivery policy
  • Subject to availability and receipt of payment, requests will be processed within 5 working days and delivery confirmed by way of email.
  1. Return and Refunds policy
  • The provision of goods and services by Relax Collection is subject to availability. In cases of unavailability, 
  • Relax Collection will refund the client in full within 14 days. Cancellation of orders by the client will attract a 0% administration fee.
  • That's right 0%.  For more information, please visit our return policy
  1. Customer Privacy policy
  • Relax Collection shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569
  1. Country of domicile
  • This website is governed by the laws of South Africa and Relax Collection chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
  1. Variation
  • Relax Collection may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  1. Company information
  • This website is run by a private company based in South Africa trading as The Relax Collection
  1. Relax Collection contact details
  • Company Physical Address:
  • 34 Newton Street, Village main, 2001
  • Email: info@relaxcollection.co.za
  • Telephone or Cell: +27734076999