Terms and Conditions
Overview
Goods and/or services provided by Relax Collection operate in the online retail industry, specifically offering homeware items.
Detailed Description of Goods and/or Services
Relax Collection provides premium homeware products through online retail, specializing in duvets, bedding, and related items.
Delivery Policy
Subject to availability and receipt of payment, requests will be processed within 5 working days. Delivery confirmation will be sent via email.
Return and Refunds Policy
The provision of goods and services by Relax Collection is subject to availability. In cases of unavailability, Relax Collection will refund the client in full within 14 days.
Cancellation of orders by the client will attract a 0% administration fee. That's right—0%. For more information, please visit our Return Policy.
Customer Privacy Policy
Relax Collection shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" is defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).
The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569
Country of Domicile
This website is governed by the laws of South Africa. Relax Collection chooses as its domicilium citandi et executandi for all purposes under this agreement the following address:
34 Newton Street, Village Main, 2001
Variation
Relax Collection may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company Information
This website is run by a private company based in South Africa trading as The Relax Collection.
Relax Collection Contact Details
Physical Address: 34 Newton Street, Village Main, 2001
Email: info@relaxcollection.co.za
Telephone / Cell: +27 73 407 6999